Usage Metrics
Track your resource consumption and plan utilization.
Usage Overview
The usage dashboard shows:
- Current period consumption
- Plan limits and remaining capacity
- Historical usage trends
Key Metrics
Message Volume
| Metric | Description |
|---|---|
| AI queries | Questions processed by agents |
| Total messages | All messages (including user messages) |
| Daily average | Average queries per day |
Document Processing
| Metric | Description |
|---|---|
| Documents processed | Files uploaded and indexed |
| Storage used | Total storage consumption |
| Processing capacity | Monthly processing limit |
Usage by Agent
Compare usage across your agents:
- Which agents handle the most queries
- Storage per agent's knowledge base
- Channel distribution per agent
Usage Trends
Charts
Visualize usage over time:
- Daily query volume
- Weekly patterns
- Month-over-month comparison
Patterns
Identify trends:
- Growing or declining usage
- Peak usage periods
- Seasonal patterns
Plan Limits
Current Plan
View your plan details:
- Included queries/credits
- Storage allocation
- Feature access
Usage vs. Limits
Monitor your consumption:
- Percentage of limits used
- Projected usage for the period
- Days remaining in billing cycle
Usage resets at the start of each billing period. Check the Billing section for your cycle dates.
Usage Warnings
The dashboard displays automatic warnings when:
- Approaching your monthly credit limit
- Usage limit is reached or exceeded
These warnings appear as banners in your dashboard to help you take action before service is affected.
Optimization Tips
Reduce Query Usage
- Improve system prompts for better first-response accuracy
- Add FAQ content to reduce follow-up questions
- Optimize knowledge base for faster retrieval
Manage Storage
- Remove outdated documents
- Avoid duplicate uploads
- Use efficient file formats
Historical Data
Access historical usage data:
- Previous billing periods
- Long-term trends
- Year-over-year comparison
Usage Reports
View usage summaries directly in the dashboard:
- Monthly summaries
- Detailed breakdowns by agent and channel
- Historical comparisons