Plans & Pricing
Choose the right plan for your needs.
Available Plans
Trial
Get started free and explore the platform.
Includes:
- Full feature access
- Limited credits for testing
- No credit card required
Best for: Evaluating Cuneiform Chat before committing.
Professional
For businesses ready to deploy AI chatbots.
Includes:
- Generous monthly credits
- All integrations (Telegram, Discord, Slack, WhatsApp, Google Chat, Meta)
- Priority support
- Advanced analytics
Best for: Small to medium businesses with active customer support needs.
Enterprise
For organizations with high-volume requirements.
Includes:
- Higher credit allocation
- Custom integrations
- Dedicated support
- Custom retention policies
- Volume discounts
Best for: Large organizations with significant chatbot usage.
Feature Comparison
| Feature | Trial | Professional | Enterprise |
|---|---|---|---|
| AI queries | Limited | Included | Custom |
| Document storage | Limited | Included | Custom |
| Agents | Unlimited | Unlimited | Unlimited |
| Telegram | ✓ | ✓ | ✓ |
| Discord | ✓ | ✓ | ✓ |
| Slack | ✓ | ✓ | ✓ |
| ✓ | ✓ | ✓ | |
| Google Chat | ✓ | ✓ | ✓ |
| Meta (Facebook) | ✓ | ✓ | ✓ |
| Analytics | Basic | Full | Full |
| Support | Community | Priority | Dedicated |
Credit System
Cuneiform Chat uses a credit-based system:
- Credits are consumed when your agents answer questions
- Document processing uses credits
- Credit allocation depends on your plan
See Usage & Credits for details on how credits work.
Choosing a Plan
Trial → Professional
Upgrade when you:
- Have tested and validated your use case
- Are ready to deploy to users
- Need more credits than trial provides
Professional → Enterprise
Consider Enterprise when you:
- Approach Professional plan limits regularly
- Need custom features or integrations
- Require dedicated support
- Have specific compliance requirements
Pricing
For current pricing, visit cuneiform.chat/pricing (opens in a new tab) or contact us for Enterprise quotes.
Frequently Asked Questions
Can I switch plans anytime?
Yes! Upgrade anytime and the change takes effect immediately. Downgrades take effect at your next billing period.
What happens if I exceed my credits?
You'll receive warnings as you approach your limit. If you exceed your limit, additional usage may be charged at overage rates or service may be paused until the next period.
Is there a free tier?
The Trial plan is free and lets you fully evaluate the platform. For ongoing free usage, consider the Trial limitations and upgrade when you need more capacity.
Do unused credits roll over?
Credit policies depend on your plan. Check your specific plan details or contact support.