Add Content

Your chatbot’s knowledge comes from the content you provide. This guide shows you how to upload documents and crawl websites to build your content.

Accessing Content

1. Sign in to your Cuneiform Chat dashboard
2. Navigate to Content in the sidebar
3. Drag files into the dropzone, or click the dropzone (Drag & drop documents, or click to select) to open the file picker

Supported File Types

Cuneiform Chat supports a wide range of document formats:

Upload Methods

Direct Upload

1. Click the dropzone on the Documents tab
2. Select files from your computer in the file picker
3. Wait for processing to complete

Drag and Drop

Drag files from your computer and drop them into the dropzone on the Documents tab.

Cloud Storage

Connect your cloud storage for seamless imports:

• Google Drive — Import directly from your Drive
• Dropbox — Connect your Dropbox account
• OneDrive — Import from Microsoft OneDrive
• Box — Connect your Box account

See Cloud Storage Integration for setup instructions.

Website Crawling

Crawl public websites and import the content as documents:

1. Navigate to Content and click the Website tab
2. Enter a URL and click Crawl
3. Review and edit crawled pages
4. Select pages and click Process Selected

The crawler follows links up to 2 levels deep. The number of pages you can crawl depends on your plan.

See Website Crawling for the full guide.

Document Processing

After uploading or crawling, your content is automatically processed and made searchable by your agents.

Best Practices

• Quality over quantity — Well-structured documents produce better responses
• Keep content current — Remove outdated documents to avoid confusion
• Organize with folders — Use the folder structure to keep documents organized
• Crawl selectively — Review and edit crawled pages before processing to remove navigation and boilerplate

Next Step

With documents uploaded, you’re ready to create your first agent.